Overview

Outrun: Set Your Goals; Then Surpass Them.

Name your messaging needs and we'll tailor the perfect solution. If you’re looking for product breadth, trust, and ROI - we're the leader. That's because we’ve been providing our clients with unparalleled product offerings, seamless integration, and total reliability for over a decade. Whether it’s co-branded messaging, community building tools, blogs, email, or advertising revenue streams, we can help you surpass your goals.

Outsmart: We do the Work; You Get the Credit

Running an in-house email system is complicated, costly, and takes valuable resources from your core business. We make it easy for you to provide a comprehensive suite of communication services to your clients without having to worry about license or bandwidth fees, software and hardware upgrades or personnel costs. We employ over 200 people who are committed to making sure you provide a reliable email service to your users and if you ever need assistance, our 24×7 support team is there to help at any time, day or night. With more than 40 million mailboxes across 480,000 domains, we offer scale few companies can match. So, let us take care of the mundane day-to-day details, and you can sit back and reap the rewards.

Branded Messaging

Your Face; Our Features - Messaging Beauty Meets SaaS Brawn.

With the most flexible templates in the industry, you get your email the way you want it, with your look and feel. Need a special feature? Talk to us and we'll develop it for you. Our on-demand set-up allows to you choose what's offered to whom. And our pay-per-month model keeps your costs on mark with your user growth and revenue. Plus our hosted solutions easily integrate with your in-house systems. So hit your ROI objectives, and satisfy your audience's needs with our efficient, cost-effective, and fully customizable messaging services.

Collaboration

Calendar: Plan, Organize, Succeed

Give your users the most powerful tool available to organize their personal and professional schedules. Embedded within webmail, Outblaze Calendar provides easy access to appointments and reminders. We use the latest technology, so users can easily drag and drop elements from their inbox, overlay multiple calendars, see when colleagues are available to meet, and subscribe to public calendars. Our synchronization tool keeps the Outlook Client up-to-date too. Both your consumer and business customers will benefit from having a centralized place to streamline their private and professional lives.

File Sharing: Store and Share with Ease

Sharing documents is a must for businesses and consumers. But it can be challenging to preserve version control when sharing large files. Our file manager allows users to upload, store and share large files over the Internet. Your documents can be shared with specific users or across the board with all members. User-specific sharing comes with read-only or read/write options. Storage quotas are flexible to suit the needs of individual users. All files can be transferred using the built-in features or 3rd party FTP applications.

Security

Sentry Anti-Spam and Anti-Virus: Say Good-bye to Junk Mail and Malware

Stop spam, viruses, and phishing attacks cold. As a world authority on anti-spam technology, Outblaze scans every inbound message and checks every SMTP connection to protect you—all in real time. In fact, our anti-spam filters are updated every 30 minutes and we add on average 185 new IP addresses to the block list every hour. Sentry was designed for massively scalable messaging implementations and is currently used by over 36 million users, making it one of the world's largest anti-spam and anti-virus systems today.

Disaster Recovery: A Back Up for your Back Up.

Whether it’s an earthquake, hurricane or other kind of emergency, your company needs to be ready. And with our disaster recovery solution, it’s easy to protect all of your users’ email history and have the system back up and running within minutes. Our spare email boxes can stay empty—ready for use in any emergency—or they can be used to back-up your stored messages, from either our system or your internal system. Next to the telephone, email systems are the second most important communication device you need to restore in a disaster. And we provide the kind of protection you need—for most any circumstance.


Mobile Email

Get Your Mail On-the-Go

Your users are on the go, and we make it easy to receive email anywhere. Whether your mobile users prefer to access their mail via a web browser on their PDA device, or if they need their messages delivered to their phone in real-time, we have solutions that support the full range of mobility. Best of all, we can tailor the solution that you require for a fraction of what other mobile solutions in the market cost. Our solutions work with any device running on the Top 5 mobile operating systems on any carrier—allowing you to standardize your mobile email solution worldwide. Other solutions are not only expensive, but involve external support from carriers and tie you in to specific devices. Our solutions support both smart phone devices to the most basic of phones.

SME Email

World-Class Messaging Made Simple And Affordable

Geared for small business, SME, and SOHO users, our full suite of collaboration tools and small business packages are unlike any other in the market. Other solutions treat mailboxes separately, placing the burden of administration on the reseller. Our solution allows small businesses to administer their own email service—creating new mailboxes on the fly, resetting passwords, changing storage allocations, and monitoring log-ins and storage utilization. We provide features—previously only found in desktop software—via the web browser, and make it easy to own and operate.

In addition to email, the typical SME solution includes:

  • Calendar
  • File Sharing
  • Corporate Address Book
  • Mobile Email

Web Hosting

Full-Featured and Ready to Go

Give your users the tools they need to create and manage their online dreams. Our scale allows us to offer web hosting at extremely competitive rates with the features your users expect. We free you from the large capital investment needed to set-up and implement an in-house web hosting system. And our web hosting solution can support all your web hosting needs, including a fully branded console and branded customer support. Rest assured, your customers are protected by our 24x7 monitoring and escalations team.

Advertising Services

Add a New Revenue Stream and See Your Profits Soar

Reduce cost. Increase revenue. Thrive. Our skill set runs deeper than just tech. We’re experts at monetizing online services. So whether you’re out to fully support or just partially offset the cost of running email, social networks, blogs, or online games, we have the advertising product and offer inventory just right for you.

Affinity email and video advertising are great ways to promote your brand and build loyalty. Our advertising models make it possible. And we’re flexible. We can do revenue sharing or have advertising offset the cost of providing email. We can even work with you to create new advertising products. And since we charge on a per-user/per-month basis, the risk is low, while the potential benefit is high.

Reseller Tools

Reporting, Billing, and Backend - Your Job; Our Tools.

It’s your show—we just help you run it efficiently. We provide all of our services with back-end tools: customer support, billing, and reporting. Our standard reports cover sign-ups, usage, transactions, quotas, and user behavior. Charge customers, save time, end headaches—all with our payment gateway, and all under your name. The payment gateway easily integrates into our products. If you’re an international company we can bill in multiple currencies, in a variety of formats (annual, monthly, recurring, one-time), all in your name.

We can provide Tier 1 (direct to end user) and Tier 2 (direct to reseller) support for our services, and we do it in a manner transparent to customers. We free you from the difficult and expensive process of setting up your own customer support center. We answer calls, emails, and technical escalations on your behalf and provide troubleshooting assistance with a 24/7 Network Operations Center. We can even moderate your social network and chat rooms. And if needed, we have user guides, FAQs, and help files that can be branded and customized.

Community Services

Blogs To Games: You Know Your Audience; We Help You Reach Them.

Build your brand and enable your audience. We can get you there by crafting a tailored, fully branded solution from our wide variety of community tools. And our community products help your audience not only share, but actually create. Our totally flexible and rapid-to-deploy technology gets you up and functioning quickly, with no need for additional hardware or software upgrades.

Be selective. Pick and choose from a wide range of branded, customized community tools that can be turned on/off for specific users, groups of users, or at the company level. With total flexibility and no need for a big investment up-front, you get exactly what you need at every stage of the game.

Completely transparent, our products can be branded anyway you want, all the way through the payment process. No other hosted provider can match our level of brand translation because we have been turning the offline to the online and building affinity environments for more than ten years. Most competitors just let you apply a style sheet which only changes colors, fonts and a logo. But we can re-arrange the page, change the flow and experience, build custom apps and create new brand assets like games and interactive entertainment. We even have a team of designers and animators who can serve as an extension of your design staff.

Glean new insights about your customers, and use that information to your benefit to help change and improve your site and products. One of the main benefits of creating a community is getting to know more about your audience. We provide tools that allow you to interact with your communities through vehicles like polls, surveys, contests, forums, and feedback channels. In the right environment, customers will tell you all about themselves and how they view your products and services. And we have created tools that help you capitalize on this knowledge without jeopardizing trust.


Recent Press Releases:

IBM Completes Acquisition of Outblaze's E-Mail Service Assets   html / PDF

IBM Announces Intent to Acquire Outblaze's E-Mail Service Assets   html / PDF

Outblaze Taps Web 2.0 to Enrich the Webmail Experience   html / PDF

Outblaze delivers converged communication services for StarHub’s pfingoMAIL service   html / PDF

Outblaze Wins Prestigious APICTA Award   html / PDF

Cartoon Network Joins Forces with Outblaze in Asia   html / PDF

Rock.com chooses Outblaze to power social networking service   html / PDF

Press Kit:

Outblaze Company Information   html / PDF

Outblaze Products and Services   html / PDF

Executive Biographies   html / PDF


Customer Support:

For information about our services, please call or email us. For existing customers requiring support, please contact support@outblaze.com.

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Billing Inquiries:

Outblaze, on behalf of its customers, powers e-mail and other messaging services across many different Web sites and domains. One of your favorite sites may be using our credit card billing services, which means you may receive a charge from Outblaze even though you didn’t directly purchase anything from the company.

If you used your credit card to purchase Premium Services from one of our customers and Outblaze is listed on your credit card bill, it’s because we have processed your credit card on behalf of our customer.

To question any charges, e-mail billing@outblaze.com explaining your concerns. You should provide the following information to help us better investigate the charges:

  • Your name as it appears on your credit card and statement
  • The transaction date as shown on your credit card statement
  • The transaction amount as shown on your credit card statement
  • The last four digits ONLY of your credit card number
  • To protect yourself from credit card fraud, please do NOT send us your full credit card number
  • The expiration date of your credit card
  • One of the best spam services in the world
  • The email address where you receive the Premium Services

Some of Our Partners:

About Outblaze:

Outblaze operates the world's largest online service platform providing white label email, collaboration and social media services to service providers, telecoms operators, corporations, academia, media and publishing companies and portals. The company services 76 million users across 480,000 domains. The Outblaze suite of services also includes online scheduling, file sharing, and protection against spam, viruses and phishing. Outblaze is reliable, affordable and fully customizable and helps clients make these services a profitable part of their business. Founded in 1998, Outblaze is privately held with offices in the USA, the UK and Hong Kong.

- Outblaze Company Information PDF

- Outblaze Products and Services PDF

- Executive Biographies PDF